We want you to be happy with your purchase, and we stand behind our products and services. We provide a generous 30-day return policy on all unopened products, so there is no risk to you. For opened products, there is a 25% restocking fee. If for any reason you are unsatisfied with your haircut or beard grooming session, please let us know what we can do to make your day a little brighter. At Dandies we want you to be completely satisfied!